rose hall resort - frequently asked questions
Q: How many days do we need to be at the hotel before we can get married?
A: The Bride & Groom must be on island for at least 48 hours prior to their wedding date.
Q: Are weddings performed in Jamaica legal in the United States?
A: Yes. Your marriage will be honored worldwide. You will receive a certified copy of your marriage certificate approximately 2-3 months after your wedding.
Q: Are witness required for our ceremony?
A: Yes, two witnesses are required and if you do not have your own, the hotel can provide this service.
Q: Which day of the week/time of the day can I get married?
A: Weddings are performed Monday – Saturday, 11am, 1pm, 3pm or 5pm. In an effort to provide each couple with the utmost in personalized service, Rose Hall only caters to 4 weddings per day.
Q: When can I select the location of our ceremony?
A: Either prior to or upon arrival at the resort. There are 18 different locations to choose from.
Q: Are the wedding package options flexible?
A: Yes. The packages are designed to provide the most cost effective and stress-free planning options for your wedding. Both the hotel and Ask Me are committed to ensuring your special day is exactly as you have always wanted.
Q: Are there any special guestroom rates available for our wedding group?
A: Yes. Simply ask your travel professional and/or Ask Me Romance Expert. Keep in mind rates are based on the date of your wedding. In addition, Rose Hall will reward the bride & groom based on the size of their wedding group, starting with a minimum of 10 rooms, all the way to 50 rooms (minimum 3-night stay for each room in the group). For further details, simply ask your travel professional and/or Ask Me Romance Expert.
Q: Are there any deposits required?
A: Yes. Once your wedding date & time are tentatively confirmed, a non-refundable deposit of $1,000 is required, in addition to a signed contract guaranteeing your date, time and estimated food & beverage minimum at the time.
Q: Is there a penalty for canceling my wedding?
A: Yes. The $1,000 deposit is non-refundable and you are subject to the cancellation policy outlined in your event contract, which is based on the date of cancellation.
Q: How can I find out what other options are available for my wedding?
A: Your travel professional or Ask Me Romance Expert can assist you with all the options available to personalize and upgrade your wedding day…to include, but certainly not limited to; a-la-carte menus, specialty themes, dessert bars, welcome reception, rehearsal dinner/brunch, etc.
Q: What is the latest timeframe I can provide the hotel with our final menu selections?
A: Menu selection, special requests and event details are requested 3-months prior to your wedding date.
Q: Will a member of the hotel be present for our function?
A: Absolutely! The on-site wedding sales manager for Rose Hall will be there every step of the way, from your ceremony to you reception. There is also the option of a wedding concierge, who can assist in every detail, from getting the brides dress fitted to ensuring the groom is ready & waiting for his bride – the cost for this service is $200 per day.
Q: What linens are included?
A: White damask linen and white napkins are provided on a complimentary basis. Additional colors are available – please speak with your Ask Me Romance Expert.
Q: Can the hotel provide a dance floor?
A: Yes. This is available at an additional cost, for all indoor locations.
Q: Does the hotel provide cake cutting service?
A: Yes. As part of the ceremony, this service is complimentary. An additional service charge of $3 per person will apply during the reception.
Q: Can I upgrade my wedding cake from what is included in the package?
A: Absolutely! Our wedding packages include a one-tier vanilla cake with strawberry filling. Other options are available at an additional cost.
Q: When is the final headcount due?
A: The hotel requests an estimated headcount 30-days prior to your event date and a final headcount is due 14-days prior to your event date.
Q: Can we ship items directly to the hotel?
A: Yes. Items will be received up to 3-days prior to your event and a $10 per box fee is charged to your master bill for receiving and storage. Perishable items can also be accepted and stored in a limited cooler space, for a charge of $175, charged to your master bill.
Q: Can we leave wedding related items at the hotel, to be picked up at another time?
A: No. All items must be removed from the reception room the night of the function by either yourself or a designated person. The hotel will not be held responsible for any items left in the reception area.
Q: Is there a fee for welcome amenities to be distributed to our wedding guests?
A: Yes. A nominal fee of $3 per amenity, per room drop will be assessed. The hotel requests that each amenity be labeled by guest name, to ensure accuracy upon delivery.
Q. Do we have to mail the documents to you before we arrive?
A. Yes. Notarized documents must be received by our office at least 6 weeks prior to your travel date. Please note all documents must be in English and do not send originals-only notarized copies. We also recommend that you verify the documents once more with your travel professional or Ask Me Romance Expert prior to sending to ensure you have everything required. Please note: faxed documents are not accepted and documents will not be returned.
Q: Is a blood test required for marriages in Jamaica?
A: No.
Q. Do we need to have a Passport?
A. Yes. Passports are required for all travelers to Jamaica.
Q: What if I have additional questions not included within this section?
A: Simply call your travel professional or Ask Me Romance Expert (877-44-ASK ME) and we will be more than happy to ensure your questions are answered.
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